FOR IMMEDIATE RELEASE
April 16, 2007
Media Contact: Michael Corby 904.632.3310
Public Information: 904.646.2300

Florida Community College arms new supervisors with critical skills in Frontline Supervisor Series
One six-session series dedicated to manufacturing; one will address general businesses

Florida Community College will once again offer its Frontline Supervisory Series beginning in May. This six-session series prepares new supervisors with essential skills for effective leadership. Two sections will be offered. One is dedicated to the manufacturing industry and meets alternate Wednesdays, May 16–August 1. The other is for any industry and runs alternate Wednesdays, May 23–August 8. Classes meet from 8 a.m.–noon. Sessions will instruct students in one of these six subjects: Communicating Effectively through Personal Assessment; Managing Time and Stress Levels Effectively; Conflict Resolution; Effective Team Building; Lean Concepts; and Professional Development in the Work Environment.

The cost for either series is $495 (plus a one-time FCCJ membership fee for students who have never been enrolled at FCCJ). All workshops will be held at the College’s Kent Campus, 3939 Roosevelt Blvd., Building E, Room 104.

Presenters include the following local leaders: Joanna Scarboro, Registered Corporate Coach; Andrea Giggetts, president and CEO of Giggetts and Company; Jenny Carney, a 20-year business and education veteran; David Duncan, director of Logistics at Medtronic ENT. (Detailed biographies below.)

The workshops, which are designed for incumbent supervisors, are also suitable for those who seek to advance in their careers. Enrollment is for workshop series.

For more information contact the Continuing Workforce Education Office at 904.381.3604.

Presenter Biographies

Joanna Scarboro Communication, Time Management

Joanna is a Registered Corporate Coach with the Worldwide Association of Business Coaches. Prior to starting Working Mom’s Coach, she was coaching clients for two years as a senior consultant and professional coach for Business Development Specialists. During this time, she studied and earned the designations of Certified Professional Behavioral Analyst and Certified Professional Values Analyst. During her career, she has held varied professional and leadership roles with both a major global corporation and entrepreneurial local and regional companies and has won numerous awards for excellence, leadership and teamwork.

Andrea Giggetts Conflict Resolution, Professional Development

Andrea’s passion for workforce development is not only seen in Jacksonville. Because of her professional expertise, she was selected to develop an outreach and placement program for the Embassy of Jamaica. She is frequently requested to deliver motivational and inspirational speeches and seminars across the country and is often quoted by the local media on various workplace issues. She readily assists companies on employment-related matters and receives requests to conduct seminars and workshops for churches, businesses, schools, colleges, nonprofit associations and civic organizations. She formerly supervised the human resources training for a large staffing company which had over 3,000 employees and monitored compliance with federal and state employment laws. Currently, Andrea is president and CEO of Giggetts & Associates, which is a speaking, training and consulting company. Andrea continues to share her knowledge on career and workforce development issues as a contributor to the Florida Times-Union’s business column and “Prime Time” supplement, as well as the Florida Star newspaper.

Jenny Carney Team Building

With 20 years of experience and training in business, communications and education, Jenny has acquired knowledge that can be beneficial to those wanting to develop stronger workplace skills. As Director of Community Outreach for Churchill Center in St. Louis, she acted as spokesperson for the Center, both for community events and for the media. Prior to this position, she was director of The Workplace Success Program and educational specialist at BJC Health System/Christian Northeast Hospital, where she worked with all levels of hospital employees. As a curriculum designer, communications trainer and staff coordinator for Saint Louis Community College’s Workplace Literacy Services Center, she worked with employees from an electrical component company, a chemical company and a national phone company on evaluating and developing successful workplace communication skills. Along with training, she has owned/managed or developed a variety of businesses.

David Duncan Lean Concepts

David is Director of Logistics at Medtronic ENT. Having studied processes and implemented lean concepts, David Duncan has a unique understanding of taking lean thinking beyond the manufacturing floor. With thirty years of management experience, he brings a practical perspective to the classroom. He is active in both the Warehousing and Education Resource Council and Council of Supply Chain Management Professionals. He is a frequent speaker at lean conferences.